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Jul 25, 2014 at 08:50 AM

How do I capture error messages shown on C4C UI?

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Hi,

In order to create Sales Order from Sales Quote, C4C is integrated with ERP.

Once the Sales Order creation is triggered on ERP, if there are any errors thrown back by the standard ERP webservice, then the error shows up in C4C status bar (at the bottom) for few seconds.

We need to capture these error messages, so that required action can be taken based on the error returned (eg: sending Sales quote for reprocessing)

We need a way by which we can capture these errors and save in Business object.

Is there some Error BO available in C4C which keeps a log of all the errors thrown during integration of C4C with ERP? How can I access it?

If there is no standard BO available, then is there a way in which I can save the errors shown in the C4C status bar in my custom BO?

Looking forward to your replies.

Thanks & Regards,

Ambuja Prabhudessai