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IdM 7.2 Question

Former Member
0 Kudos

Hi !

We've installed IDM 7.2 SP 9 as per the installation guides.

We've also completed all the configuration steps as per the Config guide on Service Marketplace.

Post that, we've added an SAP system as a Repository.

However; while importing the SAP Provisioning Framework in the new identity store, we don't get the Import options screen.

Instead, it simply says import complete...but the Provisioning Framework folder remains empty.

Please can someone help advise if we're missing something.....

(Our requirement is just setting up IDM as the central user/role store for a host of SAP/non SAP systems).

Thanks a lot !

saba.

Accepted Solutions (1)

Accepted Solutions (1)

terovirta
Active Contributor
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Are you Java-settings correct (tools/options)? What happens if you test the dispatchers?

Former Member
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Hi Tero,

Yes, the Java settings are Ok & the dispatcher test works fine too...

Everything in the standard config guide is complete.

We're now referring: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/60efa02c-0532-2e10-d495-ffe4ff185...

Thanks a lot !

saba.

terovirta
Active Contributor
0 Kudos

I assume that you have tried it few times already? (The import utility is java-based even though it's started from MMC.)

Can you import anything else? What happens if you try importing the "sample_tasks.mcc"? (you can always delete the folders you don't need)

If nothing gets imported then it smells like bug in the syncutil/the import tool,

regards, Tero

Former Member
0 Kudos

Hi Tero,

Yes, we've tried n number of times...

Just tried with sample also, rite click our store & Import...but the result is the same...no folders...no messages...

If we drop down our Identity store & select Import by rite clicking Provisioning folder, it says Import Completed.....but again no folders...no Import options screen.....

Is there something else I could check/something I'm missing maybe.....please help a poor soul lost in IdM

Thanks a lot !

-s.

terovirta
Active Contributor
0 Kudos

There's a way to debug the import. Installation folder has file called start_import.bat that is generated by MMC every time the import is attempted, same bat file is called by MMC which then starts the Import UI.

By adjusting the bat-file and running it from command line you may be able to see more why it fails.

If nothing else helps then write OSS-message to SAP.

regards, Tero

Former Member
0 Kudos

Hi Tero,

We tried with Import_start.bat from the command prompt.

We added our store name as I=<store name>

Below is the output:

C:\usr\sap\IdM\Identity Center>"C:\Program Files\Java\jre6\bin\java.exe" -Xms1

m -Xmx512m -DDSE_HOME="C:\usr\sap\IdM\Identity Center" com.sap.idm.ic.syncutil

mport  OPERATION=IDM_SOL STARTID=2 JDBC_DRIVER=com.microsoft.jdbc.sqlserver.SQ

erverDriver;com.microsoft.sqlserver.jdbc.SQLServerDriver;com.sap.dbtech.jdbc.D

verSapDB;org.gjt.mm.mysql.Driver;sun.jdbc.odbc.JdbcOdbcDriver;oracle.jdbc.driv

.OracleDriver;COM.ibm.db2.jdbc.app.DB2Driver;COM.ibm.db2.jcc.DB2Driver;COM.ibm

b2.jdbc.net.DB2Driver JDBC_URL="{DES3CBC}1:1e7e05285df592ad-0808fce333aba029d1

576924fc2a1f3645a31a6ab1a54e3b85367647e5eff72d78c21c06043ad7fc18d170b550787e2e

fdf08508c585c08ffcdce744fdfe378e24de711862ef9a9b37e20a841d55b1a1a1455b369b54"

OGFILE=C:\usr\sap\IdM\Identity Center\ImXport.log" INIFILE="C:\usr\sap\IdM\Ide

ity Center\Templates\Identity Center\SAP Provisioning framework\SAP Provisioni

Framework.mcc"

Exception in thread "main" java.lang.NoClassDefFoundError: com/sap/idm/ic/sync

il/Import

Caused by: java.lang.ClassNotFoundException: com.sap.idm.ic.syncutil.Import

        at java.net.URLClassLoader$1.run(Unknown Source)

        at java.security.AccessController.doPrivileged(Native Method)

        at java.net.URLClassLoader.findClass(Unknown Source)

        at java.lang.ClassLoader.loadClass(Unknown Source)

        at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)

        at java.lang.ClassLoader.loadClass(Unknown Source)

        at java.lang.ClassLoader.loadClassInternal(Unknown Source)

Could not find the main class: com.sap.idm.ic.syncutil.Import.  Program will e

t.

C:\usr\sap\IdM\Identity Center>goto cleanup

C:\usr\sap\IdM\Identity Center>SET CLASSPATH=

C:\usr\sap\IdM\Identity Center>SET OLDCLASSPATH=""

C:\usr\sap\IdM\Identity Center>

Thanks a lot for all your superb help thus far...really appreciate it

-s.

Former Member
0 Kudos

Just to add, below are our Java options...we're using jre 1.6, since 1.7 was giving errors:

Former Member
0 Kudos

Do you have the file C:\usr\sap\IdM\Identity Center\java\imXport.jar on your system? 🙂

Br,

Chris

Former Member
0 Kudos

Hi Chris !

First of all thanks a ton for the useful tip

I had this jar under Java\old files...copied it to Java.

But even post that, the result is the same...

While running the script from the command prompt, I get the below error:

C:\usr\sap\IdM\Identity Center>REM --- Start import

C:\usr\sap\IdM\Identity Center>"C:\Program Files\Java\jre6\bin\java.exe" -Xms128

m -Xmx512m -DDSE_HOME="C:\usr\sap\IdM\Identity Center" com.sap.idm.ic.syncutil.I

mport  OPERATION=IDM_SOL STARTID=2 JDBC_DRIVER=com.microsoft.jdbc.sqlserver.SQLS

erverDriver;com.microsoft.sqlserver.jdbc.SQLServerDriver;com.sap.dbtech.jdbc.Dri

verSapDB;org.gjt.mm.mysql.Driver;sun.jdbc.odbc.JdbcOdbcDriver;oracle.jdbc.driver

.OracleDriver;COM.ibm.db2.jdbc.app.DB2Driver;COM.ibm.db2.jcc.DB2Driver;COM.ibm.d

b2.jdbc.net.DB2Driver JDBC_URL="{DES3CBC}1:1e7e05285df592ad-0808fce333aba029d135

576924fc2a1f3645a31a6ab1a54e3b85367647e5eff72d78c21c06043ad7fc18d170b550787e2e4d

fdf08508c585c08ffcdce744fdfe378e24de711862ef9a9b37e20a841d55b1a1a1455b369b54" "L

OGFILE=C:\usr\sap\IdM\Identity Center\ImXport.log" INIFILE="C:\usr\sap\IdM\Ident

ity Center\Templates\Identity Center\SAP Provisioning framework\SAP Provisioning

Framework.mcc"

Exception in thread "main" java.lang.NoClassDefFoundError: com/sap/idm/cts/callb

ack/IdMCallBackInterface

Caused by: java.lang.ClassNotFoundException: com.sap.idm.cts.callback.IdMCallBac

kInterface

        at java.net.URLClassLoader$1.run(Unknown Source)

        at java.security.AccessController.doPrivileged(Native Method)

        at java.net.URLClassLoader.findClass(Unknown Source)

        at java.lang.ClassLoader.loadClass(Unknown Source)

        at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)

        at java.lang.ClassLoader.loadClass(Unknown Source)

        at java.lang.ClassLoader.loadClassInternal(Unknown Source)

Could not find the main class: com.sap.idm.ic.syncutil.Import.  Program will exi

t.

There is no ImXport.log file generated under Identity Center either...:(((

Is this an issue with my install......

Thanks a lot !!!

saba.

Former Member
0 Kudos

Hi,

The file should have been installed by the designtime setup. If it was missing I'd do a reinstall of it and perhaps even the runtimes to make sure all the files are there and of the correct version.

Br,

Chris

Answers (0)