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author's profile photo Former Member
Former Member

Service Confirmation and movement 291

Hello,

in CRM WebUI Servicepro after compiling the service confirmation release the Item, and save it appear this error (see the attached image).

I would like the system not ask for the special stock but instead for the material from the standard storage location.

Thank you in advance,

Enrico

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jul 21, 2014 at 11:01 PM

    Hello Enrico

    Did you maintain the configuration in ur R/3 system at following path

    Go to transaction SCRM

    1. Settings for Service process.

    2.Logistic Integration

    3. Create and change logistic scenario.

    regards

    Naresh

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 22, 2014 at 01:27 PM

    Hello Naresh,

    the customizing activiy you suggested is done yet. This is the Service Logistic Scenarios.

    We chose Plant/Storage Location, but in CRM UI (in the first attached image) you see that the system consider the Special Stock. We don't want Special Stock but plant /Storage location.

    Any suggestion?


    Untitled.png (19.5 kB)
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    • Hi Enrico,

      I would doubt that system is expecting the customer due to the below code snippet in function module "BAPI_SERVICECONF_PROXY_UPLOAD".

      Here system is assigning the spec_stock with 'W' which means customer stock. So only you are getting customer error.

      Try clearing this value 'W' using the badi "SRV_CONF_MOVE_TYPE" and method CHANGE_DATA_FOR_GOODS_MM. Pass the special stock(spec_stock) as per your requirement from the list in table T148.

      Best Regards,

      Dharmakasi.

      servc conf.png (26.7 kB)

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