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BO Environment Issue


One of our clients have an issue with running the Crystal reports in BI Launch Pad.

When they run the crystal report in Quality system, they were asked for the credentials , But when the same report is run in the Production system it is not asking for the credentials.

What could be the Issue?

Any Ideas.


A. Ganesh

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jul 21, 2014 at 08:15 AM
    1. In QA/DEV
    2. Login to CMC,
    3. navigate to that report, right click and click properties,
    4. under data base configuration--> tick the option which says Use same database logon as when report is run
    5. Save and Close
    6. View the report

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