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Severe error during Solution manager 7.1 upgrade


Hi,

we are doing upgrade from 7.01 SPS25 to 7.1 SPS11. we are on DB2 with Linux.

currently in downtime (execution) phase and facing an error in MAIN_SWITCH/STARTSAP_TRANS.

Checks after phase MAIN_SWITCH/STARTSAP_TRANS were negative!

Last error code set: RFC login to system FSP ashost helfsp01 nr 10

gwhost helfsp01 gwservice sapgw10 failed with code 2 key

RFC_LOGON_FAILURE: Logon not possible (error in license check)<br/>

System start failed<br/> Earlier, validating the profile failed, see

INSTANCE.OUT

PHASES.LOG:::::::::::::::::::::::

1 ETQ201 Entering upgrade-phase "MAIN_SWITCH/STARTSAP_TRANS"

("20140719081218")

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '10', GwService = 'sapgw10' Client = '000'

4 ETQ399 Environment variables:

4 ETQ399 dbs_db6_schema=sapfsp

4 ETQ399 auth_shadow_upgrade=<null>

1 ETQ200 Executing actual phase 'MAIN_SWITCH/STARTSAP_TRANS'.

1 ETQ399 Phase arguments:

2 ETQ399 Arg[0] = 'START_SERVICE;CENTRAL'

2 ETQ399 Arg[1] = 'DEVTRACE.LOG'

1 ETQ399 No dual stack setup, phase option acceptJavaFail without

impact.

1 ETQ399 Read 1 modification commands

from '/usr/sap/FSP/SUM/abap/bin/ALPALL.XML'.

1 ETQ399

Modifying '/usr/sap/FSP/SUM/abap/sapnames/FSP_DVEBMGS10_helfsp01.BCK.STARTSAP_TRANS', writing

to '/usr/sap/FSP/SYS/profile/FSP_DVEBMGS10_helfsp01'.

1 ETQ399 Insert/Modify/Add 0/0/0 lines.

1 ETQ399 SYSTEM MANAGER: STARTSAP on UNIX.

1 ETQ399 SYSTEM MANAGER: STARTSAP with SAPCONTROL.

1 ETQ399 SYSTEM MANAGER: PRESTARTACTION on UNIX.

1 ETQ399 SYSTEM MANAGER: Starting the service.

1 ETQ399 SYSTEM MANAGER: StartService on Unix.

1 ETQ399 SYSTEM MANAGER: Starting service.

1 ETQ399 SAPCONTROL MANAGER: startService

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction on UNIX

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using start

path: /usr/sap/FSP/DVEBMGS10/exe and start

profile : /usr/sap/FSP/SYS/profile/START_DVEBMGS10_helfsp01

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using ouput

file: /usr/sap/FSP/SUM/abap/log/SAPup.ECO

3 ETQ120 20140719081218: PID 30272

execute '/usr/sap/FSP/DVEBMGS10/exe/sapstartsrv

pf=/usr/sap/FSP/SYS/profile/START_DVEBMGS10_helfsp01 -D', output

written to '/usr/sap/FSP/SUM/abap/log/SAPup.ECO'.

3 ETQ122 20140719081218: PID 30272 exited with status 0 (time:

0.000/0.011/0.019 real/usr/sys)

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using kernel exe

release: 720 and kernel state: 0

1 ETQ399 SAPCONTROL MANAGER: preStartServiceAction using timeout: 300

and delay: 10

3 ETQ120 20140719081218: PID 30274

execute '/usr/sap/FSP/DVEBMGS10/exe/sapcontrol -prot NI_HTTP -host

helfsp01 -nr 10 -function WaitforServiceStarted 300 10', output written

to '/usr/sap/FSP/SUM/abap/log/SAPup.ECO'.

3 ETQ122 20140719081218: PID 30274 exited with status 0 (time:

0.000/0.017/0.015 real/usr/sys)

1 ETQ399 SYSTEM MANAGER: SAPControl tries to control CENTRAL INSTANCE

1 ETQ399 SYSTEM MANAGER: ControlInstance with SAPCONTOL action START

for instance 10.

1 ETQ399 SYSTEM HEALTH MANAGER: running preCheck for instance 10 on

host helfsp01

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

2 ETQ399 SYSTEM HEALTH MANAGER: Checking instance number 10 for used

ports on host 'helfsp01'.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 3210 appears to be used.

1 ETQ399 SYSTEM HEALTH MANAGER: check for instance processlist.

1 ETQ399 SAPCONTROL MANAGER: getProcessList with host: helfsp01 and

instance: 10

3 ETQ120 20140719081218: PID 30279

execute '/usr/sap/FSP/DVEBMGS10/exe/sapcontrol -format script -prot

NI_HTTP -host helfsp01 -nr 10 -function GetProcessList', output written

to '/usr/sap/FSP/SUM/abap/log/SAPup.ECO'.

3 ETQ122 20140719081218: PID 30279 exited with status 3 (time:

0.000/0.013/0.023 real/usr/sys)

1 ETQ399 SYSTEM HEALTH MANAGER: System is down, go on with start action

1 ETQ399 SAPCONTROL MANAGER: startWait with host: helfsp01 and

instance: 10

3 ETQ120 20140719081218: PID 30283

execute '/usr/sap/FSP/DVEBMGS10/exe/sapcontrol -prot NI_HTTP -host

helfsp01 -nr 10 -function StartWait 300 10', output written

to '/usr/sap/FSP/SUM/abap/log/SAPup.ECO'.

3 ETQ122 20140719081229: PID 30283 exited with status 0 (time:

11.000/0.013/0.018 real/usr/sys)

1 ETQ399 SYSTEM HEALTH MANAGER: running postCheck for instance 10 on

host helfsp01

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

2 ETQ399 SYSTEM HEALTH MANAGER: Checking instance number 10 for used

ports on host 'helfsp01'.

3 ETQ399 SYSTEM HEALTH MANAGER: Port 3210 appears to be used.

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

1 ETQ359 RFC Login to: System="FSP", AsHost="helfsp01" Nr="10",

GwHost="helfsp01", GwService="sapgw10"

2EETQ231 RFC Login failed

BR

Samirr

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4 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jul 19, 2014 at 06:36 AM

    Hi Samirr,

    strange.

    this may help.

    1. do you have permanent license already applied? if not try logging in to your shadow system , client 000, SAP* . and try to apply permanent license.

    2. another thing is to check in your /usr/sap/<SID>?DVEBMGS10/exe whether sapcryptolib exist. if not, put it there.

    3. check this profile parameters.

    ssf/name = SAPSECULIB

    sec/libsapsecu = $(ssl/ssl_lib) (this is how it is in my profile)

    ssf/ssfapi_lib = $(ssl/ssl_lib) (this is how it is in my profile)

    repeat the phase with INIT box checked.

    do you see dw.xxxx processes running for your shadow instance. and sapstartsrv as well?

    BR

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    • Former Member Fiskars BASIS

      Hi Samirr,

      It seems your libkey is not initialized which helps you to initialize lickey.

      this should not happen.

      also i think you have already passed SUBMODE_INSTNR_CHG phase. so this needs to be reinialized.

      how about stopping your shadow instance.

      STOPSAP DVEBMGS10 <host name>

      and re run the phase with INIT box checked?

      BR

  • Posted on Jul 19, 2014 at 07:04 AM

    Hi,

    Please share kernel details and trans.log file for analysis.In addition follow SAP Note 1459602 - Error in MAIN_SWITCH/STARTSAP_TRANS phase


    Regards,

    Gaurav

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  • Posted on Jul 19, 2014 at 07:30 AM

    Hello Sami/Gaurav,

    Indeed clean restart (even sapstratsrv cleared) has solved. and i have already copied tp/dw/Rx****** kernel files to DVEBMGS10/exe.

    resolved.

    BR


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  • Posted on Jul 19, 2014 at 06:36 AM

    Hi Basis,

    Kindly share SAPup.log and INSTANCE.OUT files.In addition check for

    RFC_LOGON_FAILURE: Logon not possible (error in license check)

    In addition please follow SAP Note 1512766 - Most common reasons for error message: "Logon not possible (error in license check)"

    as logs suggesting to check for valid license.

    Hope this will help you.

    Regards.

    Gaurav

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