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service request fulfilment checklist

hi

i have configured service request fulfillment with checklist. its working fine. the problem i am facing is its not sending automated email to the processors assigned to the check list.

can some one please help me with it

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  • Posted on Jul 18, 2014 at 06:27 PM

    Hi,

    Check if SMTP configuration is done on the system.... check the below link

    http://help.sap.com/saphelp_nw2004s/helpdata/en/af/73563c1e734f0fe10000000a114084/frameset.htm

    Guru

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    • Former Member Former Member

      Hi Kiran,

      Active any one action definition depond up on requirement,

      if you are uing BRF+ active the SMIN_STD_FIND_PARTNER_FDT or normal PFAC use the SMIN_STD_FIND_TEAM_SEND_EMAIL .

      Also active the smart forms which you are using in the actions and check the previous post Dolores link for more details.

      Rg,

      Karthik

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