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Confirmaion for Team Shopping carts

Hello Experts,

We are on SRM 7, with classic scenario with ECC as a backend system.

We have two scenarios,

1. While creating SC, requestor can maintain(Can be called original requestor) any other user(Can be called actual recipient) as Goods recipient

2. With team SC, any requestor( Actual recipient) can take over original requestor's SC/PO, and perform Confirmation.

But what we observe is when confirmation is posted in backend as SES or GR, it always carries user ID of that of original Requestor.(Who created SC)

And hence our custom workflows in ECC send mails to Original requestor instead of actual recipients)

How do we approach this issue?

We are thinking of populating any existing confirmation field with Actual Recipients ID, and transferring this field to backend SES/GR.

Can Internal Note in SRM confirmation can be used for this purpose?

As SES is posted via RFC and GR via IDOC, we want a unified approach which would be applicable for both goods and service confirmations.

I believe this is very common issue faced by many of you.

Pls provide inputs.

TIA

Dhananjay


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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jul 18, 2014 at 11:51 AM

    Hi Dhananjay,

    Could you please try the following:

    'Shop on Behalf' functionality instead of the 'Team Purchasing'.

    Create a normal shopping cart and enter the userid of the 'Actual recipient' in the Goods Recipient field in the Item Details tab.

    Please let us know if any of the above suits your requirement.

    Cheers,

    Yateesh

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