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Former Member

Host & Java monitoring returns grey entries solman 7.1 SP10

Hello SAP,

We have configured system monitoring in Solution Manager 7.1 SP10 system.

Monitoring data for database and ABAP technical instance is getting captured and available in system/database monitoring in technical monitoring work center.

But host monitoring not working for both ABAP and Java systems and technical instance of Java data not capturing, shows grey entries.

We have followed and implemented the SAP note:

1853160 - Grey host metrics in Technical Monitoring

1855064 - Error occurred when calling the DPC Push web service

1638655 - Errors with requests coming from ICM

But still the host monitoring and Java system details are not working in Technical Monitoring.

We have noticed below error message on Diagnostic Agent log files:

Jul 18, 2014 2:23:40 AM [Thread[ExRun:dpc:job_3,5,dpc:job:ExecTG]] Error      [DPCServicePushMetricJob.pushSimpleEvents] Error occurred when calling the DPC Push web service. (http://xxxxxxxx:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=030).
[EXCEPTION]
java.rmi.RemoteException: Service call exception; nested exception is:
        com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (404) Not found. The request URL was:"http://xxxxxxxx:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=xxx". Check, whether the URL is correct, and the Web Service that you are requesting is up and running.
        at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:85)
        at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:96)
        at sun.reflect.GeneratedMethodAccessor39576.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.sap.smd.api.util.SynchronizedProxy$SyncHandler.invoke(SynchronizedProxy.java:32)
        at $Proxy37.e2eDpcPushMetrics(Unknown Source)
        at com.sap.smd.dpc.job.DPCServicePushMetricJob.pushSimpleEvents(DPCServicePushMetricJob.java:122)
        at com.sap.smd.dpc.job.DPCServicePushMetricJob.run(DPCServicePushMetricJob.java:66)
        at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)
        at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
        at java.lang.Thread.run(Thread.java:722)
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (404) Not found. The request URL was:"http://xxxxxxxx.:8000/sap/bc/srt/scs/sap/e2e_dpc_push?sap-client=xxx". Check, whether the URL is correct, and the Web Service that you are requesting is up and running.
        at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
        at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1452)
        at com.sap.smd.agent.wsclients.dpc.BindingStub.e2eDpcPushMetrics(BindingStub.java:78)
        ... 11 more

Request you to look into this and advice us to correct the issue

Thanks,
Vamshi

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4 Answers

  • Best Answer
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    Former Member
    Jul 26, 2014 at 06:37 PM

    Hi Vamshi,

    do you see any data of the managed system at Wily IS manager?

    Best regards,

    Mike

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  • Jul 18, 2014 at 10:54 AM

    Hi Vamshi,

    Did you see this "Check, whether the URL is correct, and the Web Service that you are requesting is up and running."

    Goto SICF and then goto this /default_host/sap/bc/srt/ activate the service scs.

    Regards,

    Divyanshu

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    Former Member
    Jul 18, 2014 at 11:18 AM

    Hi Vamshi ,

    If host monitoring is not working than there is problem with Diagnostic agent residing on the host .
    Kindly check if the agent is in running status , also is it connected & registered with Solman... ?

    If not registered than please execute script to complete it  -

    smdsetup.sh managingconf hostname="FQDN" port:"5<00>04" user:"USER" pwd:"Password"

    FQDN = fully qualified domain name of Solman

    USER =  User id solman admin

    Password=  Password of solman admin

    Regards,

    Nash

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    Former Member
    Jul 25, 2014 at 05:24 AM

    Hi,


    Could you check the ownership and permissions of the host agent files comparing with some other systems

    Regards,

    Nikhil

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    • Former Member

      Thank You Divyanshu and Nikhil.

      As stated earlier I have verified a correctly completed all the tasks in SAP notes 1854525, 1916180, 1921592, and 1618858.

      The ownership and permissions of the host agent files looks good in comparison with other systems.

      Just to let you know system preparation, Basic configuration and Managed system configurations are Green.

      Monitoring data for database and ABAP technical instance is getting captured and available in system/database monitoring in technical monitoring work center.

      But host monitoring not working for both ABAP and Java systems and technical instance of Java data not capturing, shows gray entries.

      Thanks,

      Vamshi