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Information Steward is not opening

Hi ,

I have installed SAP Information steward4.0 version 6 months back and it was working. But last few days it is not opening. I am getting error ( Unable to access web browser - MUI 10039). I have searched in google and found below solution .

Stop web application server (tomcat/weblogic etc.,) and delete the cache(localhost folder) in case of tomcat - Program Files (x86)\SAP BusinessObjects\Tomcat6\work\Catalina.

I did all those things but still it's not working. And I have updated license key.

I have checked in CMC -> Servers and found all servers are running but disabled . I tried to enable those servers(by right click -> enable) but it is not enabling. Please find the screenshot below.

Can anyone help me about this.



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  • Posted on Jul 22, 2014 at 07:23 AM

    Hi Kaushik,

    Did you tried restarting server.

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