KE396: Inconsistency error on COPA (Drop ship scenario)

[Former Member]

Dear COPA gurus.

I have drop ship scenario.

When I create PO and execute MIGO, I have error of

"KE396: Inconsistency error"

It seems like field of "Customer" in PO which is Ship-to customer,

but SAP try to insert this Ship-to customer to "Sold-to" customer field in COPA,

and it led to inconsistency error.

So, I found OSS note 321725.

So, we applied below step.

1. Apply this note from SNOTE

2. Run Function module from SE37

3. Correction program is created for Operating concern

However, it seems problem is not solved.

Still having error.

Am I missing any steps?

Yoshi

[nishan_dev · Accepted solution]

Hi Yoshitada-

This is a program error - Please apply OSS note - 321725

Thank you,

Nishan

[nishan_dev]

Please ignore my comment, I have seen you already applied this note.

[Former Member]

Nishan,

It seems like Note.321725 requires prerequisite 2 notes and I didn't apply those.

So, after I applied those, then I applied 321725.

Problem solved.

Thanks anyway.

Yoshi

[nishan_dev]

Hello Yoshitada-

What are the other notes you applied?

Thank you,

Nishan

[Former Member]

Hi Yoshi,

Check the below link which may help you to reslove the Issue.

http://wiki.scn.sap.com/wiki/display/ERPFI/KE396+-+Inconsistency+between+a+document+field+and+the+pr...