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Credit Control Area Issue


Hello Gurus,

We are facing an issue in F110(direct debit) with payer document coming from SD.

1) In partner functions, Sold to party is different with Payer

2) No payment method & bank details were maintained in Payer master data

3) Sold to party customer master having details of bank & payment method

4) Credit control Area function is activated & linked payer with sold to party customer

5) Billing document posted for payer but clearing in F110 with bank details of sold to party as a branch(please note that head office & branch link not maintained in either of the master data)

Business donot want to clear it off through F110 and customer will clear it separetly(not through direct debit)

Please share your views that what could be the reason for this issue

Thanks in advance

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  • Posted on Jul 17, 2014 at 05:53 AM

    Hi,

    Please share your inputs as it is urgent to resolve.

    Thanks.

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