How the Sales org, offices , groups and materials are created initially ? Do you have existing implementation with any other system ?
You can either maintain the ID mapping using UI. As per screenshot External ID column is editable and you can manually enter the appropriate ERP value. Or their is ID mapping template where you can maintain the mapping using excel plug-in.
You can also load the objects from ERP system using sap delivered program. but you will be updating c4c the data in that case.
Thanks & Regards,
Shrikant Kamble
ID mapping for integration screen, there are two buttons to download the id mapping template and existing ID mapping. You need to install SAP plugin in Excel. you can find that in download link at top right corner of your tenant.
You need to open the template and maintain appropriate mapping and click on save button in Excel plugin.
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