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Unable to enter detail

Former Member
0 Kudos

Hi,

I have PI 7.3 and JRE 1.6.0.0 installed in my system.

I'm not able to enter details in Integration Builder login window.

Field username and password doesn't enable the cursor to enter details.

Could you please help me.

Thanks,

Rahul.

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi Rahul

I too faced this issue.

Either wait for few mins till the cursor gets enabled

or

even though it does not show anything when you type. Go on and type your user name, press tab and enter password and hit enter. Then just do ALT TAB go to some other screen and come back to this screen, you will see the user/password filled with the details.

Regards

Osman

Former Member
former_member183906
Active Contributor
0 Kudos

try

ALT+SPACE once screen appears..

press ALT and SPACE bar together and see..

Muniyappan
Active Contributor
0 Kudos

it might be silly to suggest, did you wait for sometime once the window appears?

i faced issue log in windows appears and after sometime only it takes the username and password. it will be standstill may 2 to 5 mins.

Former Member
0 Kudos

Hi Rahul,

Follow below steps and try to remove Java cache viewer content and then reopen ID and see whether you are able to provide user ID and password sometime it takes time to allow user id and password.

Run command javaws -viewer like below in your machine

we will get window like below, remove Integration Directory content by clicking cross mark.

Regards,

Krupa