Change Process in Provider Contracts

[Former Member]

We are trying to use the change process-Product Change in the  Provider Contracts.

We have maintained the Up & Down selling by mentioning in COMMPR01 in the UP-Selling tab we have entered the different products B. C that needs to be shown for product A.

We have also maintained in t-code- CRMD_AR_MAINTAIN.

When we try to do the execute PRODUCT change process in the pop up the up-selling products that are maintained are not being displayed.

Thanks,

[stefan_kiene]

Hi Vijay,

have you tried to maintain the upselling product through the webUI?
This would always be my first try because COMMPR01 does not necessarily support all new features.

Settings to check in IMG:

Have you assigned a method schema to your transaction type for Provider Contracts in:

SAP Customizing Implementation Guide

--> Customer Relationship Management

--> Transactions

--> Settings for Sales Transactions

--> Product Proposals in Quotations and Orders

--> Method Schemas for Product Proposals

--> Assign Method Schema to Transaction Type

Use a method schema that is based on SAP standard schema 000018 or at least contains module CRM_MKTPR_PP_US_GL_SC_READ ("Call the Solution Configurator to determine Global Up-Selling Products").

Place to check in debugger:

Trace the call to CRM_PRODUCT_PROPOSAL_DETERMINE triggered from CL_PROVDLPR_CHANGEPRODSR_IMPL->DO_PREPARE_OUTPUT()

Hope this serves as a starting point for your analysis.
Best regards
Stefan

[Former Member]

Hi Stefan,

Thanks for the reply.

I have updated the configuration as mentioned. . I have assigned the general schema of 000018.

I have maintained the Up-Selling for my product from WEB UI instead of the GUI.

Even now I do not see the products  when executing the change process.

I get an error message in the pop up -– Incomplete Interface dat no reference specified.