Our BO system version is 3.1 SP6 Patch 1 and our operating system is Windows Server Enterprise 2008 R2 SP1.
When we look at the Windows Logs from Event Viewer, we see KERNELBASE.dll errors related with BO.
After KERNELBASE.dll error, Some Webi Processing Servers stop. For example, we get error message; WebIntelligenceProcessingServer10 stopped with exit code = 255 (0xff).
Have you ever encountered with KERNELBASE.dll error?
What is the solution to prevent KERNELBASE.dll error?