Error Message - Reference number of a document from Back Error

[Former Member]

Hi,

I created proforma invoice but it is not transferred to GTS. I tried to transfer manually, status shows it is released but there is an error at the top saying 'Reference number of a document from Back Error'. When I checked it in GTS, there is no custom document for proforma invoice. I checked configuration in ECC as well as GTS regarding activation of BADis, document types etc. everything looks fine. Can you please help me where to look at it and get it solved?

Thanks in advance.

[former_member215181]

Hi Manohar,

Are you trying to create an Export Declaration?  If so, is this the first time, or has it worked ok previously but failed this time?

In case it's the first time, have you made sure that:

• The Billing Type is set for transfer to GTS?
• The Billing Type is mapped in GTS?
• The Item Category is mapped in GTS?
• The proforma is actually an export (Shipping Point and Ship-to address not both in the EU)?

Do you see any related entries in Transaction SM58?

Do you see any related log entries in the GTS transfer log?

Regards,

Dave

[Former Member]

Hi Dave,

It is not first time. It is export document.Shipping point and ship-to-address not in EU. Both are in US.

I did not see any entries in SM58 with my id.

No log in GTS.

When I try to transfer manually from ECC to GTS, status show released but above that there is an error

message 'Reference number of a document from Back Error'. I don't have much luck on this.

I appreciate your input.

[former_member215181]

Hi Manohar,

If departure and destination addresses have the same country (US), then the proforma is not an export document, and will not transfer to GTS as standard.  "Export" means that the goods leave one country and arrive in another.

Regards,

Dave