Technical Monitoring: customizing cancelled batch jobs metric

[former_member263733]

We have recently implemented Solution Manager Technical Monitoring.  We are struggling with the Number of cancelled jobs metric.

Our issue is that users have the ability to cancel their own background jobs.  This of course triggers the alert.  So, from that standpoint this alert can yield a lot of "false positives".

On the other hand, we do have jobs where we would like an alert - jobs by name, by ID, by program...etc.

However when I look at the Data Collection tab for the number of cancelled jobs metric(s), the parameters are very basic and don't provide any parameters to filter out jobs based on regular expressions as some other metrics do.

Does anyone have any insight into how this metric could be customized?  Or, more ambitiously, could this be implemented as a brand new custom metric?  If so, this seems to be a more involved process and we haven't seen a real comprehensive "guide" on how to create and implement a brand new custom metric so if anyone has any experience or documentation to share that would be greatly appreciated.

thanks,

Jeff Henke

[Former Member]

Hi Jeff,

I have been through the exact scenario in my previous project and can relate to your frustration.

The issue is that Technical Monitoring only plays with numbers when it comes to Job monitoring. This is also because Jobs are considered more of a Business related function.

Therefore, the best option would be to go for BPMon for jobs monitoring. This is the way I went and got a lot of success with it.

Once you have setup the BPMon structure - basic setup etc, Solution etc.

Goto BPO Workcenter and configure the monitoring object of type Simple job.

Here you can specify wildcard within the jobs that you want to monitor. for eg, *ERP*SO* - this would monitor all Sales order jobs for all country etc.... you then have to (ofcourse) define all the other components like notifications etc settings.

A detailed document created in SCN -

Now as the email notification that comes out of the alert is pretty standard and at least didn't meet my requirements, so I wrote a BADI and configured the same within the Monitoring object to call this BADI.

You can see a complete step by step implementation of my BADI in SCN

Hope this helps

All the best

Regards

Deepak