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Account 360 with ECC integration

We are trying to integrate C4C with ECC and having issues with the report that is provided by SAP to transfer the data. In the report given in note : ZSAMPLE_ERP_REPORT_PUSH_DATA, there is a reference to proxy class - zco_operational_data_provision. We do not have integration with BW, so which webservice whould we use to generate this proxy.

Anyone had success with implementing this scenario?

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4 Answers

  • Best Answer
    Posted on Jul 08, 2014 at 03:18 PM

    We use 3 webservices:

    -ZCO_COMMUNICATION_SERVICES_MAN

    -ZCO_QUERY_EXTERNAL_AGGREGATED

    -ZCO_MANAGE_EXTERNAL_AGGREGATED

    If you want i can send you our complete program.

    Regards,

    Simone

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    • Former Member

      Thanks for replying. In our report there is an object - zco_operational_data_provision. Which communication arrangement is to be used to get wsdl to generate this proxy. Which one did you use to generate ZCO_COMMUNICATION_SERVICES_MAN. The other 2 we have figured out.

  • Posted on Jul 09, 2014 at 06:48 AM

    Hi R@adi,


    ZCO_COMMUNICATION_SERVICES_MAN is the firs WSDL in Communication arrange "360 OVERVIEW - ACCOUNT.

    "

    if you not show this WSDL, verify this question in "Project Scope":

    -->Communication and Information Exchange-->Integration with External Applications and Solutions-->Integration with Central Analytics-->Do you want to make analytics data from the solution available to an SAP NetWeaver Business Warehouse system?


    Regards

    Simone


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    ProjectScope.PNG (50.2 kB)
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    • Former Member

      Hi Simone,


      we do not have BW integration. So would this apply to our case, also did you generate the proxy class in ECC. The webservice name seems to be manageexternalcustomerkpi.


      Thanks & Regards,

      Rahul

  • Posted on Jul 09, 2014 at 11:49 AM

    Hi R@adi,


    We don't have BW integration as well, but SAP support tell us to set on the question

    "Do you want to make analytics data from the solution available to an SAP NetWeaver Business Warehouse system?" for use 360 account.

    Regards

    Simone

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    • Former Member Former Member

      Hi Rahul,

      Check your cloud system with the error details and Transaction no in

      Application and User Management --> Business Communication Monitoring --> Select Rejected Web Service and check the error details for the same.


      Under error you can get what's wrong in the service call.


      Many Thanks,

      Mithun

  • author's profile photo Former Member
    Former Member
    Posted on Dec 03, 2014 at 01:01 PM

    Hi Nicolini, we created the report and we are getting this error.

    The data Object 'ODP_INPUT' doesnt have Component 'operational_data_provisioning-selection_structure'.

    Did you face this error?

    Any inputs? :-) Regards Shiva


    report error.jpg (143.7 kB)
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