FD33 Open sales value against credit for return

[Former Member]

Dear Gurus,

In a particular situation, we had to cancel the sale of a customer for an entire month. Among list of all invoices, we had few cases where returns/PGRs were done and Credit For Returns were issued. All invoices without returns were easily cancelled and sales were reversed.

However, FD33 still shows Open Sales Value (with such open sales order against which returns were punched). Here, An attempt was made to cancel 'Credit for return' but its PGR was not allowed to be reversed because the stock was not there or reprocessed for any reason. Similar behavior was there for all such few returns.

Now, in order to raise a single order, we need to clear this open sales value.

Have your suggestions here please.

Regards.

[ravi_kumar100 · Accepted solution]

Hi,

For correcting the Open Sales Order / Open Delivery value in FD33, Kindly simulate the Credit values in RVRED88 report.

And after that run "RVKRED07" to update the real entries and this will update the S066 and S067 and the values will be updated in "FD33" .

Regards,

S.R.K

[Former Member · Accepted solution]

Hi,

Ravi you are right, I faced the same problem in the past and this was the solution.

this is the way to correct problems to credit info-structures.

[Former Member]

Hi Lareb,

check note 377165.

hope it helps.

[moazzam_ali]

Hi

However, FD33 still shows Open Sales Value (with such open sales order against which returns were punched).

For those orders against which returns were processed you are seeing open sales value. Right? Why those orders are open? If sale return as been processed then their status should be closed and if they are not required to process in future then reject them. If sale orders are open then there value would be there in FD33.

Moreover how did you know that this value is against those sale orders? Have you verified it with orders or is it just your idea? What is the value of this open sale order in FD33? Try to match it woth orders and identify which orders are causing this open sale order value.

Thank$