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Former Member
Jul 04, 2014 at 06:55 AM

SAP Business One app configuration


Hi SAP expert,

I just want to ask additional information on Configuring the SAP Business One App when Working with SAP Business One Cloud. I followed the procedure below but still I can't connect on my Mobile.

Activities Performed so far:

Step 1. Installed and configure the SAP Business One Mailer on the machine - I followed the procedure in Administrator Guide "4.1.3 Configuring SBO Mailer".

Step 2.After the installation and configuration in step 1, I followed the procedure in B1onDemand_AdministratorGuide "3.8 Configuring Mailer".

- Hosting registry key, the type must be dword and the value 00000001

- Change the logon account for the SAP Business One Messaging Service to the SAPServiceB1C account.

Step 3. To test if it works, I tried to send the mobile settings in Administration -> General ->Users -> specify the user that has mobile setup and click send E-Mail.

Findings: I was able to receive the email successfully.

Step 4. I followed the procedure in SAP Business One mobile app for Android Document Version 1.0."Configuring the SAP Business One App when Working with SAP Business One Cloud"

I stop in step 4 because I can't click the hyperlink on my mail. Please see screenshot below.

Below are the procedure in step 4:

4.1 In your Android device, open the e-mail you have received from SAP Business One administrator. Click the hyperlink that appears in the e-mail.

4.2 SAP Business One app is automatically launched and saves the relevant information in the Settings page in

the app

4.3 In the Logon page enter your password, and tap OK. The mobile app automatically connects to the company

database recorded in the Settings page.


B1DI and JDBC is working and connected

If you have any idea on this please share it to me. Thank you in advance.