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author's profile photo Former Member
Former Member

Error while logging into ESR and ID- SAP PI 7.4

Hello All,

I am getting an error message while connecting to ESR and ID of PI system.

"Cannot connect to server using message server ms://XXXDEV.AAA.COM:8134/P4"

But onsite team is able to access PI system without any Issues.

Can any one of you please help in resolving this issue

Regards,

Moorthy

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6 Answers

  • Posted on Jul 04, 2014 at 06:16 AM

    Hi Naresh,

    please check if this note helps http://service.sap.com/sap/support/notes/1571274

    Cheers

    Jens

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  • Posted on Jul 04, 2014 at 05:59 AM

    Naresh

    Are you using Swing client or NWDS?

    Rgds

    Eng Swee

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  • Posted on Jul 04, 2014 at 06:09 AM

    Hi Naresh,

    I think because of your java version. Sometimes it must be the same as PI servers

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  • Posted on Jul 04, 2014 at 07:11 AM

    Hi Naresh,

    If client is able to use then it simply means they are on the same network at which PI is installed so the port P4 is accessible. Now follow these steps and see the result-

    1- As mentioned above maintain host entries.

    2. Ask basis team that is PI host and PI message server are at same IP? if so you maintain 2 entries in host one for PI and one for message server.

    3. try using VPN or proxy to be on the same network.

    4. use Jre 6 update 31 or update 45 (mandaory 😊 )

    5. Go to control panel -> java->General tab->network setting-> choose browser settting if you using proxy in the browser -> if you are using VPN choose direct connection.

    6- clear java cache- control panel->java->general->settings->delete files

    Please follow and see , it will work 😊

    Thanks & Regards,

    Vikas

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 04, 2014 at 02:41 PM

    Hi Naresh;

    please check this note:

    1911741 (PI ESR: Cannot connect to server using message server ms:// P4)



    1. Apply the solution in SAP Note 1782391 Message server crash

    Note:

    It is recommended to use the latest 7.20 backward compatible for your system. See the notes below for more details:

    1. 1633731 Usage of the 7.20 Downward-Compatible Kernel
    2. 1636252 Installing a 7.20 kernel in SAP Web AS 7.00/7.01/7.10/7.11
    3. 1629598 SAP Kernel 720 will replace older kernel versions

    Regards
    Hasan

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  • Posted on Aug 31, 2016 at 01:51 PM

    Hi,

    could you tell me please, where can I found the error log from ESR ?

    Thanks

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