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C4C Service Request Form - Missing table entries in output/printout

Jan 23, 2017 at 06:42 AM

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Hello collegues,

I´m having a hard time on a requirement and I just can not get it to work. It´s about the Service Request Form in combination with Service Request tickets.

There is a category INTERACTIONS:

Within form, I have a table, which holds data of "emails and notes".

But, in the form/printout, there is only an output of 4 rows! If "INTERACTIONS" contains of 3 items, 3 items will be printed (and shown) within the form. But if there are more than 4 items (see picture above -> >10 items), only 4 items will be printed and the rest disappears! I checked within LiveCycle Designer, there are no restrictions like "LOOP 4 times" or "only show 4 lines"....I just can not get it to work!

Is this a well known bug maybe?

Also: Is it possible that there is no table for the whole data of category INTERACTIONS? There seem to be tables for "email and notes", "phones", "tasks"....

My customer wants a printout, where the INTERACTION category has to be mirrored into the form (chronologically)...isn´t it possible to get all the data into "one" table and then to output the "one table" within the form?

I hope my english is good enough that you can understand my problem :)

Do you have any advices?

Best regards

Dominik

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