Skip to Content
author's profile photo Former Member
Former Member

Work Manager 6.0 - Order & Notification assignment type Z

Hi Agentry experts,

for WM 6.0 we have the idea to get a more flexible assignment for notifications and work orders, as our business process requires more flexibility than the standard available assignment types e.g. Work Center

User A should only see certain equipment

User B should see certain activity types

User C should only see unscheduled

etc.

Our idea is to add custom assignment types (similar to described by Mark here) which will call the standard reports behind IW29 / IW39 with a user specific selection variant.

Does any of you have experience which you could share, or a better suggestion how this can be achieved?

Thanks in advance for suggesting!

Regards

Merten

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jan 05, 2015 at 07:30 AM

    OSS confirmed this is an issue in the delivered code. We ended up to change to a very generic assignment, in our case planner group, then enhance a user exit with an additional custom selection logic.

    Thanks for the answers.

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jul 11, 2014 at 01:50 PM

    Hi,

    we are now working on this and have implemented some ABAP code for Notification and Work Order Assignment Type = Z which is available in the standard WM 6.0 config panel. This is also configured in the mobile application config and data object filters (as described in the Assignment Type documents.

    However, on the client we get error: Invalid Wo.AssignmentType from the ini file or SAP Mobile Configuration. Please check the ini file or the mobile configuration for assignmenttype (Z) in section APPLICATION_CONFIG


    So our Assignment config is OK, but not working. I see in Java that this error is thrown by class WorkOrderAssignmentTypeDelegateFactory, this class only tests on types 1-8 and A.

    Any guidance on how to resolve this easy would be appreciated.

    Thanks

    Merten

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Jason Latko

      Hi Jason,

      this is what I tried so far. However, the assignment type error is thrown within the constructor method of the superclass I would extend. As Java forces you to always call this first and you cannot try...catch it, I seem to be stuck on this approach:

      public class MyWorkorderFetchBAPI extends WorkorderFetchBAPI

      {

      public MyWorkorderFetchBAPI(User user, GregorianCalendar cal)

      throws Exception

      {

      super(user, cal); // Here Exception is thrown

      // My code not used

      }

      ....

      }

      Appreciate any ideas.

      Thank you!

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.