Adobe Flash Player 14 issue - xCelsius 2008 / Powerpoint

[Former Member]

HI all,

After upgrading to Adobe Flash Player 14 all xCelsius 2008 dashboards exported to Powerpoint are not working any more. When starting the presentation the screen stays blank.

Also all dashboards exported before the upgrade are having the same issue, but exporting to HTML is still working fine.

Any ideas what might be a solution for this issue? Thanks in advance.

Kind regards,

Björn Miessen

[saurabh_sonawane · Accepted solution]

Hi Bjorn,

Please go through the below link this might help you

and also go through sap note 2034310

[former_member182541]

Hi,

Adobe Flash player 14 is still has some bugs to overcome the issue, better you downgrade the flash version to 13 and try out. Still its a known issue in adobe & Dashboard.

--SumanT

[Former Member]

Hi Bjorn,

Following is the link which provides you the issues observed with Adobe FLash player 14.

Let me know if this helps.

Regards,

Noopur

[saurabh_sonawane]

Symptom

Dashboards show blank when exported to PPT or PDF using Flash player 14.0.

Environment

• SAP Dashboards 4.0/4.1
• Xcelsius 2008
• Adobe Flash Player 14.0

  Reproducing the Issue  

1. Update the Flash player to 14.0
2. Create or open a sample Dashboards
3. Export SWF to PPT or PDF format.
4. Try opening the PDF/PPT, it shows blank.

Cause

This issue is caused by some change in the latest Adobe Flash Player

Resolution

This is reported to Adobe for a fix. To workaround, downgrade the flash player to previous version(Flash Player 13 series).

Keywords

PPT, PDF, Blank Dashboards, Flash player