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Former Member

User is not able to enter into Catalogue to Create SC

Hi,

I have an issue, where user is not able to enter into the Catalogue to create shoppping cart. I have checked the setup in PPOMA_BBP and the roles, all are fine. Infact the other user in same company having the same setup is able to do the normal activity. Please suggets. Regards

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1 Answer

  • Jul 02, 2014 at 09:45 AM

    Hi,

    Popup blocker active?

    Compatibility mode?

    Security settings?

    Search for the answer somewhere in the browser of that person (at least that would be my guess with such limited information 😊).

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    • Hi Kay,

      Please contact the catalog vendor quoting the ID of the affected user and have them re validate the user, something must have changed in their system which has invalidated this user.

      Regards,

      Jason