Skip to Content
0

Submit database to SAP

Jan 23, 2017 at 05:23 AM

35

avatar image

I am using SAP Business One 8.82 PL:10. There are several problems in our database. For fixing these issued I want to submit the database to SAP. What is the procedure of submitting the database to SAP ? How much time is required for fixing the problem ?

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

4 Answers

Jitin Chawla
Jan 23, 2017 at 05:38 AM
0

Hi,

Whatever the issues faced in the database, if you are a partner then you can log an incident through the SAP launchpad via Service Market Place.

If you are a customer, then you need to contact your partner and he would check whether the SAP Support needs to be contacted.

Once SAP Support is contacted, then they would provide with the details to upload the database (RSP/SFTP etc) by you. It will depend on the type of issue whether how much time it is going to take to investigate and analyse the issues faced in the database.

Hope it helps.

Regards,

Jitin

Share
10 |10000 characters needed characters left characters exceeded
Nagarajan K Jan 23, 2017 at 05:35 AM
0

Hi,

First, you have raise to ticket to SAP support if you are partner. If you are customer, you have to inform your partner to fix this issue.

Also note that, 8.82 is out of SAP maintenance. You need to upgrade to 9.2 verion

Regards,

Nagarajan

Share
10 |10000 characters needed characters left characters exceeded
Dilip Kumbhar Jan 23, 2017 at 05:56 AM
0

I am planning to upgrade to 9.2. While upgrading to 9.2, is it possible that the problems of database will be fixed ? Or database will be hurdle in up gradation ?

Share
10 |10000 characters needed characters left characters exceeded
Nagarajan K Jan 23, 2017 at 06:08 AM
0

In general, most of issues are fixed in latest version. You can refer/check overview notes, 9.2 PL06, before upgrading.

Share
10 |10000 characters needed characters left characters exceeded