User is getting email delivery failure when processing via SAP as it tries to send an email to a user who have left the company

[former_member199963]

Hi Experts,

I need to remove a name on a group list in Outlook as the user is getting email delivery failure when processing via SAP (He sends the invoice for approval and emails get sent to different users for approval.) One of those users has left the company and so the user gets a email delivery failure error.

How do I remove this user who is no longer with the company?

The user is saying: When I approve an invoice in SAP it sends an email notification through outlook. One of those users is no longer with the company so it cannot deliver the notification, and in return send a delivery failure (in outlook). I am approving the invoices from my SAP Workplace inbox.

How do we know what group the email is going to?

Please let me know if you have seen this issue before. Greatly appreciate your help.

Thanks,

Asad

[Former Member]

Hi,

Please check whether you are using a custom z program for sending emails of approved invoices to users. If yes then either the user email ids are hardcoded in the program else a ztable is maintained for them.