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Former Member
Jul 01, 2014 at 11:32 AM

SUP 2.2 Erro after Upgrading SUP from SP02 to SP05

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Hi All,

I've sucessfully upgraded sup 2.2 from sp02 to sp05, after that the Application just stopped working, I'm getting a Mobilink Error.

the Sup server is running, the RSOE also. and the port 2480 is accepting connections.

I generated new code using the sdk sp05 but the error persist.

Device Error:

in the device im getting a mobilink communication error --code 86, parameter: 500.

SUP Error

2014-07-01 09:38:59.554 ERROR MMS HttpChannel Thread-301 [com.sybase.sup.server.http.DispatcherServlet] [] []

java.lang.NullPointerException

at com.sybase.sup.server.http.MlApplicationHandler.process(MlApplicationHandler.java:148)

at com.sybase.sup.server.http.DispatcherServlet.processRequest(DispatcherServlet.java:354)

at com.sybase.sup.server.http.DispatcherServlet.doPost(DispatcherServlet.java:121)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:767)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:860)

at web.components.httpchannel.DispatcherServlet.service(DispatcherServlet.java:28)

at web.components.httpchannel.DispatcherServlet_DJC.access$201(DispatcherServlet_DJC.java:4)

( and more ....)

I can't find information about NullPointerException at MlApplicationHandler.

So after all my search im lead to think that when Mobilink triggers all the handlers to treat the synchronization request

it can't find the MlApplicationHandler.

All the additional information would be a very important step to achieve a solution.

Thanks in Advance!

NA