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Promotion Management Job Failure in 4.1

A user is given all the required access to promote objects from dev to q and all works well except when the user has a crystal report to promote

the PM throws the following error. As an administrator it works fine. Any idea why?

Resolution Status=Not Applicable, Dependency Status=Not Applicable, Commit Status=Commit attempted and failed., Promotion Status=Failure : com.businessobjects.sdk.biar.BIARException$SDKException: CE SDK Exception occurred : 'The authentication credentials do not permit the operation. (FWB 00061) ' (FWM 04002)

Thanks

Abdul

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 30, 2014 at 01:53 PM

    Hi,

    Please confirm whether you have given proper rights to promote objects using SAP KBA

    1712888 - BI 4.0 - Delegated Administration rights for Promotion
    Management

    Also check below KBA and add specific rights for Crystal Reports.

    1880076 - File Repository Server error: The authentication
    credentials do not permit the operation. (FWB 00061)[CRCAF00000004]

    Regards,

    Hrishikesh

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 22, 2015 at 06:36 PM

    I am not sure if you have resolve the issue but if you are still looking for a solution try below.

    Make sure the users or delegate administrator group have "Download files associated the object" right is granted.

    Access level-->under add and remove--> Content-->Crystal reports

    You can also try directly granting this right on the folder or crystal report you are trying to migrate and see if it resolves the issue.

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