SAPphone: Strange behaviour

[Former Member]

Hello!

We use SAPGUI 6.40 and the SAPphone user interface as CTI application with SPC (spcontroll.dll) and TAPI to display incoming calls. The usage of SPC and TAPI means that

(1) the information in the SAPphone-popup is refreshed and

(2) the SAPphone-popup comes to the front

whenever the state of your telephone changes. This behavior is quite strange to the user.

Is there a possibility to change the behavior such that the SAPphone-popup comes to the front if and only if an incoming call arrives? I think it is a problem of the spcontroll.dll delivered with the SAPGUI.

With best regards and thanks for any help,

Jan-Martin Kleinkauf

[Former Member]

Hi Jan-Martin,

Although I can't help you, I hope you can help me providing me some information.

I try to find some information about SAPPhone product. Could you send me some information about this product? It's increible but no information is available. I'm analyzing different products for one spanish project.

I hope you can help me.

Regards,

Jose Matilla

[Former Member]

Hi Jose,

you are right, there is not much documentation for the SAPphone product. It seems to be a secret application.

But what is the information you are interested in (for example "combining SAPphone with your telephone-server", "integrating applications into the SAPphone popup", "identifying the partner", ...).

With best regards,

Jan-Martin

[Former Member]

you are right...

>>you are right, there is not much documentation for the

>>SAPphone product. It seems to be a secret application.

... i'm trying to solve the puzzle, too (-;