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Solution Manager - Service desk - mail error

Hello,

we configured the service desk so far and we can send smartforms via e-mail, if it is partner dependent, but if it's not partner dependent, but with a static e-mail address under the conditions, always the error occurs "No Recipient Could be created from Address 'address@company.com' and type U".

Message no. SPPF_MEDIA035

Can anybody help?

Cheers Lars

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  • Best Answer
    Posted on Dec 02, 2005 at 02:04 PM

    Hi,

    Can you check note 882038?

    Eddy

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    • Former Member Eddy De Clercq

      Hi,

      sorry Eddy, this note is just for an error message output. I want to send the mail. But I solved my problem yesterday myself. It works if the e-mail address is known in the external contacts. But it would just work for everybody with this contact. So now I use a partner and initialise it on message creation with the business partner.

      Lars

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