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dunning letter 0 dunning notices generated, of which 0 are to be sent

Dear buddy,

I already set related configuration about dunning letter, and enter some test data in company code,assure there are some due data,but when I use F150 to execute dunning letter,display 0 dunning notices generated, of which 0 are to be sent, and customer master data isn't updated, I already assign dunning procedure to customer master data.

please tell me which step i have missed,next is noted capture.

1.I use F150, enter parameters refer noted below picture

2.I click indiv.dunn.notice at left top of windows, and I can see there are several due data,then I save parameter and schedule

3.I click schedule and dispatch,but display o dunning notices printed and display dunning log,there is nothing, and check customer master data, customer master data is not updated

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1 Answer

  • Sep 29 at 12:34 AM

    Hi Ma,

    I know it's been a long time but here it goes anyway.

    When you create an individual dunning you should create a dunning run at the same time, since it would double the dunning procedure.

    After you create an individual dunning notice, the letter should be available either in the selected printer or in user spool (SP01).

    Hope this helps.

    Regards,

    Filipe

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