RABAX_STATE error after loggin into BBPSTART service in SRM 4.

While logging into one of the services(BBPSTART) in SRM 4.0 (WebAS 6.40) we get the following error...

"Error when processing your request

What has happened?

The URL http://bg3sapc.bdc3bproj.co.in:8000/sap/bc/gui/sap/its/bbpstart was not called due to an error.

Note

The following error text was processed in the system IBS : Templateinterpretation abgebrochen, Template nicht vorhanden.

The error occurred on the application server bg3sapc_IBS_00 and in the work process 0 .

The termination type was: RABAX_STATE

The ABAP call stack was:

SYSTEM-EXIT of program BBPGLOBAL"

This also gives an ABAP dump (comes in german)& an error on dev_w0 as "ITS_TEMPLATE_NOT_FOUND"

Any help would be apprecaited.

Regards/Sameer