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Former Member

Background jobs running with no logs

Hi Experts,

There are 3 background jobs in the system and all the 3 background jobs are running in SM50. But there is no logs for the same in SM37 and SM21. When I try to kill it in SM50, it is not getting killed and when I try kill from OS level, it starts again with a different PID.

Not able to understand this behavior of the system.

SM50 screenhot:

Kindly help in resolving the same.

Thanks,

Harikrishna

SM50.png (103.3 kB)
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4 Answers

  • Jun 23, 2014 at 11:55 AM

    Hello Harikrishna,kill -USR2 <PID>

    you can try to send the signal (note 112):

    kill -USR2 <PID>    (unix)

    or

    sapntkill.exe -USR2 <PID>     (windows)

    to the work processes to create a call stack in dev_w* trace, so that you can see in call stack, at which function it is hanging.

    regards,
    Alwina

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    • Former Member

      SM50 : Select the work process - click on display file i.e. Ctrl+shift+F8,
      come to end of page, see if any logs is getting updated,

      2) double click on each Work process and enter inside in database part - check Direct read and sequential read any thing getting changed.

      you will get an idea weather at database any activity is going on or not.

      3) If you want to cancel -> then select the work process -> Administration -> process -> cancel -> without core.

  • Jun 23, 2014 at 09:44 AM

    Where are the jobs ? I can't see them in screenshot.

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    Former Member
    Jun 23, 2014 at 11:28 AM

    Hello Harikrishna,

    Have you checked sm21 logs .There must be some info there.

    Are your regular house keeping jobs running fine?

    Please check your file system usage i.e. /sapmnt/<SID>/global

    There can be a possibility that file system is filled up and no more logs could be generated.

    Thanks

    Sabya

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    Former Member
    Jun 24, 2014 at 04:13 AM

    I would restart the SAP applicaiton to fix such hung process issues!

    Regards,

    Nick Loy

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