We had a case where trip was created by user and ssytem generated an Approval mail to first level manager via worklfow, Since the same was not attended by her immediate manager it next to her Manager's Manager and it got approved. Now the trip was approved and also transfered to FI,
But the Trip was still appears in Managers manger open task (inbox). We got a request to removed that task from his open task as trip was already transferrred to FI for postings. In addition there is no hyperlink for that task to take any furhter action.
Please help me expert, how can i solve this.