Portal Work Protect mode is not working properly after upgrade to NW 7.4

[Former Member]

The portal Work protect mode value is set to '3' ("Choose action in popup on unsaved data")

When we edit a standard ESS java Web Dynpro application and click exit, the portal should show us the Work protect mode popup.

Instead, the portal exits to the overview page and when we try to navigate away from the overview page, it shows the work protect mode window.

This was working fine before upgrade to SAP NW 7.4 SP 5.

Please let me know if anyone have faced this issue before or have an resolution.

Thank you.

[Former Member]

Hello, we use the workprotect mode in association with webdynpro ABAP customer applications.

It all works fine in dev. Portal, but does not work properly in test and productive environment. I compared those cusmizations and those are the same (default value set to 3 etc.).

The portal versions are the same (NW 7.4).

However I'd like to know whether there is any possibility to debugg the current value / what the system does as the WD Abap application only sets the flag in some place and does not change it anymore. I tried looking in the nwa / com.sap.portal.epcf.loader / restarting the module. It looks it's not very transparent what really is happening - or is it?

[troy_cronin2]

Hi Sundar & Rakesh

I've followed Sundar's request in the previous thread we worked on together to provide further assistance here:

** Scenario Summary **

• The portal Work protect mode value is set to '3' ("Choose action in popup on unsaved data") When we edit a standard ESS java Web Dynpro application and click exit, the portal should show us the Work protect mode popup. Instead, the portal exits to the overview page and when we try to navigate away from the overview page, it shows the work protect mode window. This was working fine before upgrade to SAP NW 7.4 SP 5.

Ok the first point of reference and analysis here is to check and review: Workprotect mode via the following navigation path:

System Admin-> System Configuration -> Service Configuration -> Under one of the services: Work protect mode property.

Now in terms of this popup kindly ensure the configurations are setup accordingly as per the following document:

http://scn.sap.com/docs/DOC-2513

What is the setting of WDPortalWorkProtectMode.setApplicationDirty ?

Work Protect Mode

http://help.sap.com/saphelp_nw04s/helpdata/en/45/b76f4169e25858e10000000a1550b0/content.htm

Lastly have you attempted to change the property value and restarting the service ?

Restart the config by right clicking on com.sap.portal.epcf.loader. Click Administrate ->restart

Kindly update me as per your findings.

Kind Regards

Troy Cronin - Enterprise Portal Support Engineer.

[Former Member]

Hi Rakesh,

Have you got the solution. Because we have also the same issue.

Kindly provide the path to go for the work protect mode

Thanks and Regards,

Sundar