FIORI: Launchpad - Failure - Unable to load groups

Hi Lukas,

Please take a look troubleshooting steps.

• SAP Fiori LL17 - SAP Fiori launchpad troubleshooting
• 1957334 - Corrections for SAP NetWeaver UI Add-On 1.0 SP08
• 1942166 - Problems with CHIP-XML in Pagebuilder Service

Regards, Masa

SAP Customer Experience Group - CEG

Hi Lukas,

Were you able to resolve this issue, I am actually facing the same issue, it would be highly appreciated if you can help to share the resolution.

Regards

Karthik.

Hello,

we had the same error and fixed it by deleting the OData-Services and reconfigure them again:

Transaction /IWFND/MAINT_SERVICE

Select service ZINTEROP, delete SICF-Nodes (left bottom side), delete systemalias (right bottom side) and (important!) click again on ZINTEROP and choos "delete service".

After that "add service", select your Systemalias, click "get services", choose /UI2/INTEROP and click "add selected services".

We also had to to this procedure for the service "ZTRANSPORT" and "ZPAGE_BUILDER_*"

Good Luck!

Dear Akshay /masayuki,

I am also facing the same issue, it would be highly appreciated if you can help to share the solution.

when i open the launchpad designer, i am getting the below error.

When i try to login to launchpad, getting the below error message.

Component Release SP-Level Support Package Short
description of the component SAP_BASIS 731 0009 SAPKB73109 SAP Basis Component SAP_ABA 731 0009 SAPKA73109 Cross-Application
Component PI_BASIS 731 0009 SAPK-73109INPIBASIS Basis Plug-In ST-PI 2008_1_700 0007 SAPKITLRD7 SAP Solution Tools
Plug-In GW_CORE 200 0008 SAPK-20008INGWCORE SAP GW CORE 200 SAP_BW 731 0009 SAPKW73109 SAP Business
Warehouse UI2_700 100 0009 SAPK-10009INUI2700 SAP UI2 IMPL. FOR NW
7.00 UI2_701 100 0009 SAPK-10009INUI2701 SAP UI2 IMPL. FOR NW
7.01 UI2_702 100 0009 SAPK-10009INUI2702 SAP UI2 IMPL. FOR NW
7.02 UI2_731 100 0009 SAPK-10009INUI2731 SAP UI2 IMPL. FOR NW
7.31 UI2_FND 100 0009 SAPK-10009INUI2FND SAP UI2 FOUNDATION UI2_SRVC 100 0009 SAPK-10009INUI2SRVC SAP UI INTEGRATION
SERVICES UI5_731 100 0000 - SAP UI5 TEAM PROVIDER
ON 731 UISAPUI5 100 0009 SAPK-10009INUISAPUI5 SAP UI5 UI_INFRA 100 0009 SAPK-10009INUIINFRA SAP UI INTEGRATION
INFRASTRUCTURE IW_FND 250 0008 SAPK-25008INIWFND SAP IW FND 250 IW_PGW 100 0005 SAPK-10005INIWPGW Process Gateway MDG_FND 731 0002 SAPK-73102INMDGFND MDG Foundation 731 SAP_AP 700 0026 SAPKNA7026 SAP Application
Platform SAP_BS_FND 731 0002 SAPK-73102INSAPBSFND SAP Business Suite
Foundation WEBCUIF 731 0009 SAPK-73109INWEBCUIF SAP Web UI Framework MDG_APPL 606 0002 SAPK-60602INMDGAPPL MDG Applications 606 SAP_APPL 606 0002 SAPKH60602 Logistics and
Accounting FINBASIS 600 0020 SAPK-60020INFINBASIS Fin. Basis ECC-DIMP 606 0002 SAPK-60602INECCDIMP DIMP ERECRUIT 600 0020 SAPK-60020INERECRUIT E-Recruiting FI-CA 600 0019 SAPK-60019INFICA FI-CA FI-CAX 600 0019 SAPK-60019INFICAX FI-CA Extended INSURANCE 600 0019 SAPK-60019ININSURANC SAP Insurance IS-CWM 600 0019 SAPK-60019INISCWM Industry Solution
Catch Weight Management IS-H 600 0025 SAPK-60025INISH SAP Healthcare IS-M 600 0019 SAPK-60019INISM SAP MEDIA IS-OIL 600 0019 SAPK-60019INISOIL IS-OIL IS-PS-CA 600 0019 SAPK-60019INISPSCA IS-PUBLIC SECTOR
CONTRACT ACCOUNTING IS-UT 600 0019 SAPK-60019INISUT SAP
Utilities/Telecommunication IW_BEP 200 0008 SAPK-20008INIWBEP Backend Event
Provider IW_CBS 200 0008 SAPK-20008INIWCBS SAP IW CBS 200 IW_CNT 200 0008 SAPK-20008INIWCNT SAP IW CNT 200 IW_SCS 200 0008 SAPK-20008INIWSCS Screen Scraping LSOFE 600 0020 SAPK-60020INLSOFE SAP Learning Solution
Front-End SEM-BW 600 0020 SAPKGS6020 SEM-BW: Strategic
Enterprise Management UIX01EAP 100 0003 SAPK-10003INUIX01EAP UI for ERP Central
Applications ST-A/PI 01P_731 0000 - Servicetools for SAP
Basis 731

Regards

Muhee

Hi All,

We also had a similar issue and later found that our trusted connection from gateway to ecc is not working and after fixing this the issue was resolved.

Regards,

Shanaka.

Hi All,

Check this:- Activating SAP NetWeaver Gateway OData Services - User Interface Add-On for SAP NetWeaver - SAP Library

Regards

Sathish Mani

Hello,

we are facing the same issue.

Where can I find logs for this error? ( I am new in Fiori 🤯

Is it enough to check the connection in SM59 if it works or do I have to check other things?

Kind regards

Hi Anon,

I faced this issue.

I applied the note 2251801 in SAP Gateway and resolved the issue.

Regards,

Karan.