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not able connect sap frontend

Dear Friends,

I have started SAP and DB2 but not able to open SAP gui.

Please help me to resolve this issue.

Latest kernel available.

SPDEVDBBL1:devadm 1> startsap all

Checking db6 Database

Database is not available via R3trans

-------------------------------------------

06/13/2014 15:30:28     0   0   SQL1063N  DB2START processing was successful.

SQL1063N  DB2START processing was successful.

Database activated

Starting Startup Agent sapstartsrv

OK

Instance Service on host SPDEVDBBL1 started

-------------------------------------------

starting SAP Instance DVEBMGS01

Startup-Log is written to /home/devadm/startsap_DVEBMGS01.log

-------------------------------------------

/usr/sap/DEV/DVEBMGS01/exe/sapcontrol -prot NI_HTTP -nr 01 -function Start

Instance on host SPDEVDBBL1 started

SPDEVDBBL1:devadm 5> R3trans -d

This is R3trans version 6.24 (release 720 - 16.05.14 - 20:14:06).

unicode enabled version

R3trans finished (0000).

dev_disp

trc file: "dev_disp.new", trc level: 1, release: "720"

---------------------------------------------------

sysno      01

sid        DEV

systemid   324 (IBM RS/6000 with AIX)

relno      7200

patchlevel 0

patchno    615

intno      20020600

make       single threaded, Unicode, 64 bit, optimized

profile    /usr/sap/DEV/SYS/profile/DEV_DVEBMGS01_SPDEVDBBL1

pid        11534352

kernel runs with dp version 140000(ext=121000) (@(#) DPLIB-INT-VERSION-140000-UC)

length of sys_adm_ext is 592 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (0111534352) [dpxxdisp.c   1324]

        shared lib "dw_xml.so" version 615 successfully loaded

        shared lib "dw_xtc.so" version 615 successfully loaded

        shared lib "dw_stl.so" version 615 successfully loaded

        shared lib "dw_gui.so" version 615 successfully loaded

        shared lib "dw_mdm.so" version 615 successfully loaded

        shared lib "dw_rndrt.so" version 615 successfully loaded

        shared lib "dw_abp.so" version 615 successfully loaded

        shared lib "dw_sym.so" version 615 successfully loaded

        shared lib "dw_aci.so" version 615 successfully loaded

rdisp/softcancel_sequence :  -> 0,5,-1

use internal message server connection to port 3901

rdisp/dynamic_wp_check : 1

rdisp/calculateLoadAverage : 1

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

display_tcp_ip: 0

DpIPCInit2: write dp-profile-values into sys_adm_ext

DpIPCInit2: start server >SPDEVDBBL1_DEV_01                       <

DpShMCreate: sizeof(wp_adm)             42560   (2240)

DpShMCreate: sizeof(tm_adm)             5517056 (27448)

DpShMCreate: sizeof(wp_ca_adm)          64000   (64)

DpShMCreate: sizeof(appc_ca_adm)        64000   (64)

"dev_disp" [Read only] 154 lines, 6662 characters

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/1384064/1384080

DpShMCreate: sizeof(comm_adm)           1384080 (2744)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm)          0       (296)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm)           0       (80)

DpShMCreate: sizeof(vmc_adm)            0       (2160)

DpShMCreate: sizeof(wall_adm)           (41664/42896/64/192)

DpShMCreate: sizeof(gw_adm)     48

DpShMCreate: sizeof(j2ee_adm)   3952

*** WARN:  SHM  2 in POOL 10     5706 KB estimated      7006 KB real (   +1299 KB    +22 %)

DpShMCreate: SHM_DP_ADM_KEY             (addr: 70000000019b000, size: 7174560)

DpShMCreate: allocated sys_adm at 70000000019b010

DpShMCreate: allocated wp_adm_list at 70000000019e080

DpShMCreate: allocated wp_adm at 70000000019e270

DpShMCreate: allocated tm_adm_list at 7000000001a88c0

DpShMCreate: allocated tm_adm at 7000000001a8910

DpShMCreate: allocated wp_ca_adm at 7000000006eb820

DpShMCreate: allocated appc_ca_adm at 7000000006fb230

DpShMCreate: allocated comm_adm at 70000000070ac40

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 70000000085cae0

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated gw_adm at 70000000085cb90

DpShMCreate: allocated j2ee_adm at 70000000085cbd0

DpShMCreate: allocated ca_info at 70000000085db50

DpShMCreate: allocated wall_adm at 70000000085dbe0

DpCommAttachTable: attached comm table (header=70000000070ac40/ft=70000000070ac50)

DpSysAdmIntInit: initialize sys_adm

rdisp/test_roll : roll strategy is DP_NORMAL_ROLL

dia token check not active (10 token)

MBUF state OFF

DpCommInitTable: init table for 500 entries

DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm

*** INFO  SHM 31 in POOL 10     9386 KB estimated      6238 KB real (   -3148 KB    -34 %)

rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> EsILock: use spinlock for locking

<ES> InitFreeList

ES initialized.

mm.dump: set maximum dump mem to 192 MB

mm.dump: set global maximum dump mem to 192 MB

EsRegisterEmCheck: Register EmGetEsHandles at 1108be800

DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

MPI: dynamic quotas disabled.

MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

Fri Jun 13 15:30:58 2014

WLM Tag 'DEV/DSP' successfully set for this process

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.4 3.4 4.1) [dpxxdisp.c   1710]

***LOG Q0I=> NiIRead: P=10.30.41.203:3901; L=???: recv (73: Connection reset by peer) [nixxi.cpp 5082]

*** ERROR => NiIRead: SiRecv failed for hdl 17/sock 11

    (SI_ECONN_BROKEN/73; I4; ST; P=10.30.41.203:3901; L=???) [nixxi.cpp    5082]

*** ERROR => MsINiRead: NiBufReceive failed (NIECONN_BROKEN) [msxxi.c      2829]

*****************************************************************************

*

*  LOCATION    SAP-Dispatcher SPDEVDBBL1_DEV_01 on host SPDEVDBBL1

*  ERROR       The connection to the specified message server

*              (SPDEVDBBL1 / 3901) failed. Please check the trace file

*              of the message server. If a network filter has

*              been activated (see message server parameters

*              ms/acl_file_...) please check the configuration

*

*  TIME        Fri Jun 13 15:30:58 2014

*  RELEASE     720

*  COMPONENT   MS (message handling interface)

*  VERSION     4

*  RC          -35

*  MODULE      msxxi.c

*  LINE        2857

*  COUNTER     8

*

*****************************************************************************

*** ERROR => MsIReadFromHdl: NiRead (rc=NIECONN_BROKEN) [msxxi.c      1867]

***LOG Q1K=> MsIAttachEx: StoC check failed, Kernel not compatible with system (rc=-100) [msxxi.c      820]

*** ERROR => Kernel incompatible to already connected instances (see dev_ms for details) [dpxxdisp.c   12748]

DpHalt: shutdown server >SPDEVDBBL1_DEV_01                       < (normal)

DpHalt: stop work processes

Fri Jun 13 15:31:15 2014

DpHalt: stop gateway

DpHalt: stop icman

DpHalt: terminate gui connections

DpHalt: wait for end of work processes

DpHalt: waiting for termination of work processes ...

Fri Jun 13 15:31:16 2014

DpHalt: wait for end of gateway

DpHalt: wait for end of icman

DpHalt: waiting for termination of icman ...

Fri Jun 13 15:31:17 2014

DpHalt: not attached to the message server

DpHalt: cleanup EM

DpHalt: cleanup event management

DpHalt: cleanup shared memory/semaphores

DpCleanupSharedResources: removing request queue

*** INFO  SHM 31 in POOL 10     9386 KB estimated      6238 KB real (   -3148 KB    -34 %)

***LOG Q05=> DpHalt, DpHalt (11534352) [dpxxdisp.c   11740]

DpHalt: *** shutdown completed - server stopped ***

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3 Answers

  • Jun 13, 2014 at 10:38 AM

    Dear Hari Bala,

    I would recommend to create an incident under bc-cst-ms or a thread in the message server forum instead.

    Regards,

    Hugo

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  • avatar image
    Former Member
    Jun 13, 2014 at 01:10 PM

    Hi Hari,

    Your log file shows the below error which means that the system is unable to reach Message Server.

    Please share your latest dev_ms file and the instance profile here.

    Fri Jun 13 15:30:58 2014

    WLM Tag 'DEV/DSP' successfully set for this process

    rdisp/http_min_wait_dia_wp : 1 -> 1

    ***LOG CPS=> DpLoopInit, ICU ( 3.4 3.4 4.1) [dpxxdisp.c   1710]

    ***LOG Q0I=> NiIRead: P=10.30.41.203:3901; L=???: recv (73: Connection reset by peer) [nixxi.cpp 5082]

    *** ERROR => NiIRead: SiRecv failed for hdl 17/sock 11

        (SI_ECONN_BROKEN/73; I4; ST; P=10.30.41.203:3901; L=???) [nixxi.cpp    5082]

    *** ERROR => MsINiRead: NiBufReceive failed (NIECONN_BROKEN) [msxxi.c      2829]

    *****************************************************************************

    *

    *  LOCATION    SAP-Dispatcher SPDEVDBBL1_DEV_01 on host SPDEVDBBL1

    *  ERROR       The connection to the specified message server

    *              (SPDEVDBBL1 / 3901) failed. Please check the trace file

    *              of the message server. If a network filter has

    *              been activated (see message server parameters

    *              ms/acl_file_...) please check the configuration

    Regards,

    Sushil

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  • Jun 13, 2014 at 02:20 PM

    Hi Hari,

    From the error message it looks to be kernel problem

    Kernel incompatible to already connected instances

    Can you follow the steps below to ensure whether db is running fine

    1) Stop sap applicaiton using stopsap r3

    2) Stop database using db2stop

    3) start database using db2start

    4) Check connection with database using R3trans -d. If return code is not 0000 then share the trans.log details.

    Regards,

    Deepak Kori

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