Firefox and punchout catalog

[hubert_haist2]

Hi,

we're using Firefox 24.04.0 ESR and I try to create a shopping cart from an external catalog. I open the catalog in the same screen, select my products and if I press the last check out button the session returns but I only get a white screen without my products. The process works fine with IE, seems to be an issue with Firefox (same issue with older versions).

Any idea which Firefox settings have to be changed to get this issue resolved?

Thanks

Hubert

[Former Member · Accepted solution]

Hi Hubert,

I have similar issues with Firefox.  I have 2 SAP message open with them.  So are my message and their responses.

Right click drop down not staying expanded in inbox in Firefox -

In order to fix the error regarding the popup menu, please apply Patch

15 for AJAX RUNTIME 7.31 SP05 (AJAXRUNTIME05P_15-10009502.SCA) and all

possible dependencies.

EPADMIN05P_4-20007128

EPBASIS05P_20-20007130

EPBASISAPI05P_2-20007072

EPRUNTIME05P_20-20007134

FRAMEWORKEXT05P_4-20007136

AJAXRUNTIME05P_15-10009502

This issue was fixed from this.

Offline catalog not always working with Chrome and Firefox

i did check few things and observed that you portal is

using HTTP protocol.(

http://alfjepdev02.corp.jabil.org:51000/irj/portal)

However the catalog is called using HTTPS

protocol.(https://bcibeta.stapleslink.com/invoke/StaplesCommerceOne/receive)

As per standard we advise to transfer using the same protocol.

Otherwise there might be chances of data loss.

Hence could you please check the scenario after setting up both to

same protocol.

Additionally you could remove parameter ~target from the call structure.And please check the scenario also after changing the value of

parameter returntarget to _parent from _top.

See if this helps

Thanks,

Jeff

[hubert_haist2 · Accepted solution]

Hi Jeff,

thanks for your input. We use https for both and I've also tried to make some changes in the parameters like returntarget etc but unfortunately it didn't solve my issue. We still get a white page after transferring the products from catalog.

Regards

Hubert

[Former Member · Accepted solution]

https sounded logical. Is the Map Parameters set appropriately? You can take the guess work out of PunchOut Integrations using PunchOut2Go and the PunchOut2Go Portal, http://www.punchout2go.com/punchout-catalogs/punchout-portal-tools/

[hubert_haist2]

Hi,

I could solve the issue with adding following parameter:

BYPASS_OUTB_HANDLER X

Regards

Hubert