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Change of ownership of a customer site in SAP


By change of ownership, we're talking about a customer site (physical outlet/store) changing owners from Owner A to Owner B. Owner A and Owner B can be totally different customers with different Payer details.

Currently we are creating a new Sold-To for Owner B and then making the old Sold-To (owner A) "inactive" which has led to a bit of a mess. We'd like to avoid having to create a new Sold-To each time a change of ownership occurs.

One option we're considering is to update the existing Sold-To account (for the phsyical outlet/store i.e Owner A) with the details of Owner B but create an Ex-Payer account (i.e dummy payer account that is no longer linked to the Sold-To) for Owner A and a separate Payer account for owner B that is linked to the Sold-To. This way we can manage debt collection/claims on the old owner through the Ex-Payer account and manage payments /invoices for new orders on Payer account for owner B.

What other options are available to us?

Can we use the Head Office / Branch concept in some way to deal with the above mentioned change of ownership scenario?

What is the best practice way of handling a change of ownership of a physical outlet (sold-To) in SAP ?

Are there articles that deal with Change of Ownership and / or Head office-Branch concept that we could read up on?

Any help or ideas on the above would be greatly appreciated.

Kind Regards


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1 Answer

  • Jun 12, 2014 at 07:22 AM


    This is an interesting scenario. Creating a new customer and leaving old one as orphan doesn't sound a good idea. What you have shared is the best approach I think. You are creating new Payer and assigning that to existing sold to party and changing the name address etc of that sold to party is the good approach. With this you could have financial information of old owner separately and you can start new business with new owner.

    Head office and branch customer is not for this purpose. That is something else which you may have already read that. Thats kind of parent child relation but in your case your ownership is changing so I think you are already doing good.


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