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SMP3 - Agentry - Error loading cryptography keys

I have installed SMP3.0 SP03 and have an Agentry application configured in the Cockpit.  I have an application (which will connect to SAP via the java connection).  I have published the application, stopped the SMP3 service, restarted the SMP3 service, and I get the following error in the "startup.log" file.

"Event: 0, 2, Error loading cryptography keys: Unable to open or read a keystore: Object already exists."


I have read other threads to where I should try running the service as Administrator.  I have even put the sapsmpserviceuser in the "Administrators" group to verify there is sufficient authority to the server.  Neither of these options resolved the issue.  I have installed the "smp_crt.cer" on the server. 


What can I do, where can I look to further investigate what the Agentry server portion of the SMP3 service is needing?  I also read in another question/thread that running as "Administrator" is one option and the other option is to "recreate the crypto key".  How is that accomplished?

-- Ed

Tags edited by: Michael Appleby

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    Former Member
    Jun 11, 2014 at 06:31 PM
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