AWS - Cannot Terminate SAP HANA, developer edition 1.0 Rev 72

[Former Member]

Hi,

yesterday I tried setting up an SAP HANA, developer edition 1.0 Rev 72 .  However, the instance didn't get fully created, due to permissions issues with the AWS account I was using.  So, I set up a new AWS account, and wanted to try again with the new AWS account.

However, I now have a "Prepared" instance that will not Terminate - if I try and terminate it, I get the following error:

"

Instance Operation Failed

Operation Terminate failed with message: AMAZON : You are not authorized to perform this operation.

"

Could you please manually delete this instance for me, because I am unable to move forward without being able to remove this instance.

Many thanks,

Ian

[Former Member · Accepted solution]

Hi Ian,

Please verify if your AWS Account has Credit Card linked to it, under Billing > Payment Method

Try to add to Credit Card and try again... Good Luck

Thanks

Bhushan

[Former Member · Accepted solution]

The first AWS account I used is a corporate AWS account.  In this account my permissions were restricted, hence I don't think it ever fully prepared the instance.

The second AWS account I used, has a valid credit card attached, but, I can't switch it over to using this AWS account because I still have an Instance on the first account that I cannot, delete, remove, terminate.  So until I can get rid of this broken instance, I can't do anything at all with the second AWS account.

Regards, Ian

[hannes_kuehnemund · Accepted solution]

Hi Ian,

I've asked my colleagues from the Development Team to get in touch with you.

They are located In Europe so you will get an answer from them tomorrow.

Regards,

  Hannes

[Former Member · Accepted solution]

Thank you Hannes, much appreciated.

[former_member196674 · Accepted solution]

Hi Ian,

I am from SAP CAL Operations team. The reason of this failure is invalidated credentials in the CAL account.

I would like to help here but could you please first check if the instance is not running in your AWS Console? If there is no such, don't worry about any payments or leaks. Only clean up in CAL console will fix this and i will follow up to clean your Console UI.

Best Regards,

Aleksandar

[former_member196674 · Accepted solution]

You shouldn't see this instance now in UI. Let me know if you need further support

[Former Member · Accepted solution]

Thank you Aleksandar, that instance is now gone.  Much appreciated.

Cheers,

Ian