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fill cc addresses upon selection of form id from drop down

Hi All,

I have one requirement in CRM where when i am creating an email as a follow up for the complaint doc the CC address (Carbon Copy) email id should be defaulted i.e when i select any form id from the drop down it should papulate the id in CC.I see only CRM_IM_DATA_MAIL BADI getting triggered and i tried implementing this BADI but it dint work.Plz let me know how should i achieve this functionality.

I did populate the CT_Attribute itab put no result.Plz let me know how will the cc mail ids get populated when i select some form id which are available in the drop down.

Thanks,,,

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  • Posted on Jun 10, 2014 at 09:18 AM

    I need to fill the CC mail id when the default text is selected from the drop down of the mail.

    Let me know how should i achieve this functionality.

    If you want more info plz feel free to ask.

    Thanks.

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