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Former Member
Jun 09, 2014 at 08:18 PM

Looking to configure a Late payment process within Collections

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I am looking to implement a follow-on late payment process within the Collections Management process for past due invoices. Has anyone done this before and if so any considerations or challenges to the process? Basically as invoices fall in arrears the specialist would have the ability to create a debit memo request in reference to the late invoice for a percentage of the open amount. This would be within the Process Receivables tab. It would go through an approval process and as approved would become a debit memo for the "late payment" with reference to the debit memo request.

Any thoughts?