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Access using a 'ZERO' object reference is not possible.


I am using work manager Syclo version 5.3, I have customise it.

Everything is working ok except a small error.

there are two users both have the same access rights and using Agentry client to create notifications from Agentry. User A is able to create Notification but User B is getting the following error message.

5804, com.syclo.agentry.BusinessLogicException: NotificationPostSteplet - Access using a 'ZERO' object reference is not possible.

As per my understanding this kind of error is poped up if some properties are missing and out of synch with SAP, but it is confusing as it is working fine for one user but not for the other. In past I had similar issue and after trying transmit it went ok.


Tags edited by: Michael Appleby

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  • Best Answer
    Posted on Jun 09, 2014 at 03:20 PM

    Sand Buddies,

    This sounds like a Java array error. You will need to debug the NotificationPostSteplet in Java to see what is going on, or you may want to upgrade to 6.0 to see if the problem goes away.

    Jason Latko - Senior Product Developer at SAP

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    • Hi Jason,

      Thanks for your reply.

      You are right the problem some where around the Java.

      We are creating more than one type of notifications from agentry, due to some reason it picked wrong screen/screen set and therefore some of the properties did not match with backend.

      The test server has correct screen/screen set therefore did not pick error in Test. Anyhow thanks for helping.


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