Load report failed error and Session Expired issue on Crystal Report Viewer

[Former Member]

Hi all,

I added CrystalReportViewer control on my web page and found 2 main problems

Problem 1: Load report failed

It can't load crystal report and it shows the followin error:

The maximum report processing jobs limit configured by your system administrator has been reached

After I restart IIS, it can load the report again

Problem 2: Session expired

I added the control on a popup page. When I open and close the popup page several times,

the session will expires suddenly. I am sure that this is not caused by session timeout.

Please advice

1. Which version of CrystalReportViewer is stable and bug free?

2. How to fix the above problems?

Development Environment:

- SAP Crystal Reports 2013 Support Pack 1

- Visual Studio Professional 2012

- .NET Framework 3.5

- Windows Server 2012

- CrystalReportViewer control

CrystalDecisions.Shared (v 13.0.8.1216)

CrystalDecisions.Web (v 13.0.8.1216)

CrystalDecisions.CrystalReports.Engine (v 13.0.8.1216)

Thanks,

Tony

[former_member183750]

First, it should be noted that you are not using Crystal Reports 2013 in your application. CR 2013 is actually versioned as 14.1.x and does not install any SDKs. You are using "SAP Crystal Reports, Developer Version for Visual Studio .NET" which is version 13.x

The version you are using is quite stable - given that the correct programming steps are being taken. For your 1st issue, make sure you use .close and .dispose once you are done with each report object. Otherwise you are guaranteed to get the error after a few report runs.

Re. question #2. Please create a new Discussion. In this way, you will be following the SAN Rules of Engagement.

Currently, you are using Service Pack 8 (13.0.8.1216) and you may want to go to SP 9 (just to be current - not to resolve either of the issues yo are seeing...). SP 9 links are  here:

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member]

Hi Ludek,

Thanks for your reply.

Related to CR 14.1.x run time, may I ask your advise for download link for further actions?

[former_member183750]

Not sure I understand, but have a look at this:

- Ludek