Skip to Content
author's profile photo Former Member
Former Member

Load report failed error and Session Expired issue on Crystal Report Viewer

Hi all,

I added CrystalReportViewer control on my web page and found 2 main problems

Problem 1: Load report failed

It can't load crystal report and it shows the followin error:

The maximum report processing jobs limit configured by your system administrator has been reached

After I restart IIS, it can load the report again

Problem 2: Session expired

I added the control on a popup page. When I open and close the popup page several times,

the session will expires suddenly. I am sure that this is not caused by session timeout.

Please advice

1. Which version of CrystalReportViewer is stable and bug free?

2. How to fix the above problems?

Development Environment:

- SAP Crystal Reports 2013 Support Pack 1

- Visual Studio Professional 2012

- .NET Framework 3.5

- Windows Server 2012

- CrystalReportViewer control

CrystalDecisions.Shared (v

CrystalDecisions.Web (v

CrystalDecisions.CrystalReports.Engine (v



Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Jun 09, 2014 at 02:52 PM

    First, it should be noted that you are not using Crystal Reports 2013 in your application. CR 2013 is actually versioned as 14.1.x and does not install any SDKs. You are using "SAP Crystal Reports, Developer Version for Visual Studio .NET" which is version 13.x

    The version you are using is quite stable - given that the correct programming steps are being taken. For your 1st issue, make sure you use .close and .dispose once you are done with each report object. Otherwise you are guaranteed to get the error after a few report runs.

    Re. question #2. Please create a new Discussion. In this way, you will be following the SAN Rules of Engagement.

    Currently, you are using Service Pack 8 ( and you may want to go to SP 9 (just to be current - not to resolve either of the issues yo are seeing...). SP 9 links are here:

    SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center Canada

    Follow us on Twitter

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.