Skip to Content
author's profile photo Former Member
Former Member

Introscope host adapter

Hi

I am using solution manager 7.1 sp10

While configuring our new server in managed system configuring on step 7 configure automatically I get error at introscope host adater as below:

CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")

CX_SOAP_FAILURE : Error when processing Web service call

CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")

I checked parameter icm/server_port_0 it has correct value PROT=HTTP,PORT=80$$,TIMEOUT=300,PROCTIMEOUT=600

Then I check other servers which were connected successfully now they all are showing error at this step

Anyone has any idea how to solve this issue and why this issue is started?

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

6 Answers

  • Best Answer
    Posted on Jun 07, 2014 at 08:55 PM

    Hi Kiran

    If you are using web dispatcher for solman , kindly remove it from basis configuration and provide any particular server with increased timeout . And rerun the configuration .

    Regards

    Bala

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jun 06, 2014 at 11:55 AM
    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jun 06, 2014 at 12:02 PM

    hi Kiran,

    Please go through below link. It might be helpful.

    Regards,

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jun 06, 2014 at 12:19 PM

    Hi,

    Along with the note number mentioned by Former Member also please have a look at note number 1860293.

    Regards

    Sunny

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jun 06, 2014 at 01:07 PM

    i have tried all these steps but nothing is working.

    besides LM-Service was working properly how all of a sudden it started giving this error?

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jun 07, 2014 at 04:51 AM

    Hi Kiran,

    Few days back am also facing the same issue in our environment for all system.

    At that time we have gone through all these notes but no luck.

    Finally we found a issue with SMD agent of wily EM host, then we did clean restart of SMD agent on wily EM host and Wily EM too.

    It resolved my issue.

    Make sure that in EM status is online/green in SOLMAN_WORKCENTER.

    Rgds,

    Venkat

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.