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Jun 06, 2014 at 11:29 AM

SAP CRM Workflow: Forward Worklist to New Agent in T-code SWIA

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Hi Frds,

I am new to workflow. I stuck in a sistuation . In T-code SWIA we have a option to forward worklist to another User. so i need to update the workflow container table whenever a worklist forward to another Agent.

For this i am looking some event or BADI. so that on triggering i will update my container table

Please suggest.

Thanks

Imran