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BPC 7.5 MS END OF MAINSTREAM MAINTENANCE

Dear BPC Friends

As you know the end of mainstream maintenance for the version SAP BPC 7.5 MS is 31.03.2016.

What does it mean?

Which will be the risk involved if we don't upgrade and we continue to work on this version in the next years until 2018?

thanks

Michele

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  • Best Answer
    Posted on Jun 06, 2014 at 08:57 AM

    Michele,

    You can find the official "SAP maintenance strategy" on the SAP Support Portal under the tab "Maintenance & Services".

    Generally speaking, SAP recommends to upgrade before you reach the end of the mainstream maintenance phase. The delivery of new releases of the licensed software, as well as upgrade tools, are covered by the SAP support contract. Visit the SAP upgrade info center to learn more about the possible transition options and SAP's offerings to efficiently support the upgrade.

    Extended maintenance. For many releases SAP offers extended maintenance (at an additional fee, but with all benefits of the mainstream maintenance phase).

    Customer-specific maintenance. If you do not opt for an upgrade or for extended maintenance, or if extended maintenance is not offered, you enter customer-specific maintenance automatically. During this phase, some restrictions apply to the scope of SAP support.

    You should discuss this with your SAP account representative if you have one to determine what specific options are available to you.

    While product support will do all we can to continue to provide help with any issues that may arrise, it is important to understand that in most cases any additional service packs or patches will not be released so we will only be able to help with known issues. Any new code-related incidents or issues due to new releases of third-party software (web browsers, Microsoft Office upgrades, etc.) will not be supported.

    Regards,

    Peter Kreutlein

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