Skip to Content

Startup service in Order

Hello Everyone,

The client sells startup service on a standard sales order along with the product how could I map this process.


Madan Shetty

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Posted on Jun 06, 2014 at 06:48 AM


    Your question is not clear. For better suggestion you need to give some more information. What is startup service? What is your product? We can sale service and material in same order. Did you check in Google?


    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Madan Shetty

      Hi Madan,

      If its just the inclusion of both deliverable of products and service in one sales order - then we can just play around the item categories - that is, for the material use TAN and for service use any item category which has direct billing without delivery.

      But, you require automatic service order creation and for which you require the respective requirement class. Now, next is you are telling that you use Customer Service module as well.

      For billing - you can use Resource Related Billing which uses the concept of DIP. Resource related billing means - though based on the standard material and labour would be picked from the settings performed earlier - the billing happens based on the confirmation that the service technician does. To understand more on this - please go through the SAP Note - 301117.

      Please let me know for any further help in this regard.


Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.