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Startup service in Order

Hello Everyone,

The client sells startup service on a standard sales order along with the product how could I map this process.

Regards

Madan Shetty

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  • Posted on Jun 06, 2014 at 06:48 AM

    Hi

    Your question is not clear. For better suggestion you need to give some more information. What is startup service? What is your product? We can sale service and material in same order. Did you check in Google?

    Thank$

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    • Former Member Madan Shetty

      Hi Madan,

      If its just the inclusion of both deliverable of products and service in one sales order - then we can just play around the item categories - that is, for the material use TAN and for service use any item category which has direct billing without delivery.

      But, you require automatic service order creation and for which you require the respective requirement class. Now, next is you are telling that you use Customer Service module as well.

      For billing - you can use Resource Related Billing which uses the concept of DIP. Resource related billing means - though based on the standard material and labour would be picked from the settings performed earlier - the billing happens based on the confirmation that the service technician does. To understand more on this - please go through the SAP Note - 301117.

      Please let me know for any further help in this regard.

      Regards

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